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HEALTH, SAFETY, ENVIRONMENTAL & QUALITY POLICY Sonic Rail Services Ltd recognises that the provision of a consistently high standard of service is the keystone to our success, reputation and the satisfaction of our customers. As such we operate an Integrated Management System (IMS) to meet EN ISO 9001:2000, EN ISO 14001:2004 and OHSAS18001:1999 requirements. Defined responsibilities, ensuring availability of adequate and competent resources ensures the effective implementation of the IMS throughout the organisation. To facilitate continual improvement measurable objectives and targets shall be set at relevant functions and levels of the organisation. We will ensure that this policy is communicated and available to all relevant stakeholders as appropriate. The IMS shall be reviewed for effectiveness and suitability at least annually as part of the management review process. Appropriate corrective and preventive action shall be taken to achieve the desired results.
The achievement of a high quality and consistency of service calls for a systematic and disciplined approach by all employees in all activities associated with legal, customer and other requirements. Above all, our customers are the very purpose of our business and that our employees and maintained standards of work are the means to satisfy those customers and regulatory requirements. This statement represents my commitment on behalf of the company: 4th January 2007 |
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